Privacy policy
Fussy 1 Plumbing respects your privacy and is committed to protecting any personal information you provide when using our website or contacting us.
This Privacy Policy outlines how we collect, use, store, and protect your information.
Information we collect
We may collect personal information including:
-
Your name
-
Phone number
-
Email address
-
Property or service address
-
Information submitted through our contact forms
-
Details relating to your plumbing enquiry or project
We may also collect limited website usage information through cookies or analytics tools to help improve website performance and user experience.
How we use your information
We use your information to:
-
Respond to enquiries and provide quotes
-
Arrange plumbing services and appointments
-
Communicate regarding projects or requested work
-
Improve our website and customer experience
-
Maintain business records and comply with legal obligations
We only collect information that is reasonably necessary for providing our services.
Sharing of information
Fussy 1 Plumbing does not sell, rent, or trade your personal information.
Your information may only be shared:
-
With trusted service providers assisting us in operating our business or website
-
Where required by law
-
To protect our legal rights or comply with regulatory obligations
Any third parties we work with are expected to keep your information secure and confidential.
Website analytics & cookies
Our website may use cookies and analytics services to help us understand how visitors use the site and improve functionality.
Cookies generally do not identify you personally but may collect anonymous browsing information such as pages visited, device type, or time spent on the site.
You can choose to disable cookies through your browser settings.
Security of your information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we aim to use secure systems and processes, no online transmission or storage method can be guaranteed as completely secure.
Access to your information
You may request access to the personal information we hold about you and request corrections if needed.
To do so, please contact us using the details provided on our website.
External links
Our website may contain links to third-party websites. Fussy 1 Plumbing is not responsible for the privacy practices or content of external websites.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements.
Any updates will be published on this page.
Contact us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Fussy 1 Plumbing through the contact details provided on our website or you can send us a message via our online form.